Remote Jobs at HelpDocs - Work From Anywhere Jobs

A fantastic self-serve knowledge base.

Who We Are

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great.

We're solving customer support at scale with self-serve options that customers actually *want* to use. Better for your customers, and with a reduction in your support volume, better for your bank balance too.

Company Values

Being yourself
When you come to work you should be able to bring your whole self and be proud of it. Both founders are non-binary so we're serious about it.
Clear feedback
Being clear with your feedback is easier than fluffing it up and missing the point. Giving clear and honest feedback means we can build stronger products and better relationships.
Enjoying downtime
We expect good quality work from our team. When you're not working we expect you to take restful time off rather than working extra hours or stressing about the next workday.

Company Perks

Asynchronously
We work in different timezones so it makes sense to write and record for others to pick up later rather than set meeting times.
Remotely
Working from where you're most comfortable makes you a happier human. If that's your sofa great. A beach? Also great.
Smartly
Some people prefer working every day of the week in small chunks, others at night. You should work when you're at your best—not when society wants you to.
Wellness coverage
We have a stipend for all employees to cover a gym membership or regular health/wellness activity.
Equipment
We'll provide you with what you need to do your work, whether that's hardware or software.
Generous time off
We understand sometimes you need a break to recharge so you can do your best work and life.