8returns

The returns platform that turns your customers into loyal fans.

Who We Are

At 8returns, we're transforming one of the most frustrating, environmentally damaging and costly aspects of e-commerce — returns. We built a technology that automates the returns process for retailers and makes data-driven decisions to connect each return to its next best use.

  • Build trust
    Returns are a make or break experience. Offer hassle-free returns and exchanges, and your customers will keep coming back.
  • Save time
    Stop handling returns manually. Automating returns with 8returns is simple.
  • Save money
    Returns ≠ Refunds. Retain your revenue by offering exchanges and gift cards instead of refunds only.

Company Values

  • Shape the direction of the company as an early team member
    Work towards creating something that will be experienced by millions of people every day.
  • We're a team that knows all this work is only worth it if you enjoy it
    We make sure to make the journey just as rewarding and fun as the outcome.
  • Work from anywhere
    We have a hybrid work culture. We have our HQ in Berlin but we want to build the best team, so we're committed to hiring excellent team members from anywhere.

Company Perks

  • We're working to solve a massive global problem - 10 billion pounds of returns end up in landfills every year, for retailers it’s a trillion-dollar problem.
  • We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product. You'll also help build our company's culture.
  • We don't have a ton of meetings. If we can effectively solve a problem asynchronously, we do. When we do meet synchronously, you'll always have the opportunity to contribute.
  • You'll be able to work remotely and set your own schedule. We don't micro-manage and will help you do great work.
  • We will mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
  • We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

Job Openings

Our Team

USA
5
Berlin
10

Our Team

Ontario, Canada
11
London, UK
3
Quebec, Canada
1
Texas, USA
1
California, USA
1

Employee Reviews

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Employee Reviews

Thanks, I always look forward to your letters every week. Good stuff.

— Melanie

Thanks, I always look forward to your letters every week. Good stuff.

— Melanie

Employee Reviews

Thanks, I always look forward to your letters every week. Good stuff.

— Melanie

Thanks, I always look forward to your letters every week. Good stuff.

— Melanie

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